Welcome to Catspin.
We take the protection of your personal data and privacy very seriously. Your information is processed securely and transparently, fully in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
Data We Collect
- Account information: Name, date of birth, address, phone number, and email address.
- Financial and transaction data: Payment methods, deposits, withdrawals, and transaction history.
- Technical information: IP address, device and browser details, operating system, location, and access times.
- Usage data: Gaming activity, visited pages, bonus usage, and customer service interactions.
- Communication data: Emails, chats, and other contact interactions.
Why We Process Your Data
- To register, manage, and secure your account.
- To process deposits and withdrawals.
- To provide a safe and personalized gaming experience.
- To comply with legal obligations (KYC, AML).
- To improve our services and website.
- For promotions and marketing (only with your consent).
Data Sharing
Your data is shared only with trusted partners, including:
- Payment service providers for secure transactions.
- IT and hosting providers for maintenance and security.
- Regulatory authorities when legally required.
We never sell your personal data to third parties.
Storage and Security
Your information is stored on secure servers and protected with the latest encryption technology. We take measures to prevent loss, misuse, or unauthorized access. Data is retained only as long as legally required or necessary for providing our services.
Your Rights
You have the right to access, correct, delete, restrict processing, object to processing, and request data portability.
For any privacy-related requests or questions, please contact us at:
catspin.nl